Setting up a workflow where ChatGPT consistently follows a client’s “do’s and don’ts” for content creation (e.g., avoiding certain words, using specific phrases, maintaining a particular tone) is fairly simple using ChatGPT and Microsoft’s Power Platform. Here is a quick walkthrough of how that’s done. Collect and Document Client Guidelines Prompt Engineering ⠀Workflow Automation Using…
Freelance Writing
I have been writing and explaining complex scientific issues for the last 25 years as a former college professor and technical writer. Have a complex issue or documentation you need written clearly and concisely? Lets talk!
Creating a Marketing Campaign Using ChatGPT
A national retail pharmaceutical chain I worked for wanted to launch a campaign encouraging people to get their COVID booster shots. They provided a very specific call-to-action (CTA) text and a detailed content structure to ensure the message was clear, encouraging, and aligned with their brand voice. The CTA had to be consistent across all…
Portfolio: Biology Test Questions Content
These questions were written for a proprietary client who holds the copyright and are reprinted with permission. These questions are written for high school (grade 10) students.
Portfolio: PSU Capital Plan Application User Guide
The Capital Plan Application was PSU’s internal tracking of resource allocation for various capital improvements throughout the University. This User’s Guide covered Adding and Editing a new project, which I coded and wrote the documentation for.
Portfolio: FAA Media Center SOP
The Media Center is part of the Web Management tools provided by the FAA. This system is for adding a video to be displayed on one of two (2) websites for public dissemination. There was no existing documentation for this process previous to me, and I felt it imperative to make a comprehensive document before…
Portfolio: Custom ColdFusion Functions
The email system at the FAA utilized a feedback mechanism from its webpage to distill public comments and bring them in to our email database for dissemination. I wrote these functions as well as the documentation for their use.
Exploring Biochar: Ancient Secrets for Environmental Problems
Biochar: Ancient Farming Solutions for Modern Environmental Problems Imagine turning the clock back over two millennia to the lush landscapes of the Amazon Basin, where ancient civilizations ingeniously enriched their infertile soils using a substance remarkably similar to what we today call biochar. This biochar goes by two names in Portuguese; tera perta do indio…
Technical Writing: Understanding The Role in Today’s World
Technical writing is an art that combines the clarity of expression with technical precision. It plays a crucial role in translating complex, technical information into clear, concise, and easily understandable language for a specific audience. Technical writing focuses on delivering factual information in a digestible format, making it indispensable in various industries. From software manuals…
Portfolio: Creating a “Spotlight” Issue
This is a comprehensive document dealing with the ins and outs of creating the “Spotlight” internal newsletter for the Administrative Offices of the US Courts system. The “Spotlight” was seen by all of the thousand or so employees at the location on Capital Hill, including all the Justices of the Supreme Court. Graphics have been…
Portfolio: Weighted Shortest Job First (WSJF) Explainer
During my time as Senior Product Lead for Design Systems and Engineering (DSE) at CVS Health, one of my responsibilities of working in a Scaled Agile Framework (SAFe) was estimating and prioritizing what items in our roadmap would be worked on and in what priority. I adopted Weighted Shortest Job First (WSJF) to use as…